Showing posts with label business case. Show all posts
Showing posts with label business case. Show all posts

Focus on the Customer

Quite often product management is focused on the product/solution that is taken to market.  I would argue that it is not the product that is important.  It is the customer.  Unless you have a very clear understanding of the customer context in the market that you are trying to address, you have a solution looking for a problem, which inevitably leads to failure in the worst case, unnecessary resource (cash) consumption and delayed success in the likely case.